Refreshing water on demand – that’s the promise of a Primo water dispenser. With features like adjustable temperature controls, self-sanitizing designs, and advanced filtration, these appliances have become a convenient way to access clean drinking water at home or the office. However, like any frequently used appliance, periodic maintenance is essential for your Primo dispenser to continue operating at peak efficiency. Understanding how to reset your Primo water dispenser properly helps ensure you consistently get cool, refreshing water whenever you need it.
Why Reset a Primo Water Dispenser
Resetting your Primo dispenser plays a crucial role in proper functionality and longevity. During continual usage, mineral deposits, and sediment residues can build up within the internal components. Over time, this accumulation can clog tubes, block sensors, or cause potential leakage. Resetting helps flush out any debris to keep water flowing smoothly. The process also recalibrates the electronic monitor systems’ self-diagnostics for optimal performance.
By routinely resetting your Primo cooler, usually every three to six months, you safeguard undisrupted access to clean and refreshing water. resetting flushes out impurities from within, while rebooting internal computerized monitors. As Steven Wright, Head of Primo Customer Support teams, notes:
“Maintaining your Primo water dispenser ensures uninterrupted access to clean and refreshing water when you need it most. Resetting every six months or as directed keeps the internal tubes, wirings, and computerized systems working in harmony.”
When functioning optimally, a Primo dispenser also minimizes energy consumption, reduces operational noises, and maximizes water output volume. By understanding the straightforward process of locating the Primo water dispenser reset button and performing reset procedures accurately, you save on costly repairs or technician servicing fees down the road.
Locating The Reset Button
Though Primo dispenser models may vary slightly in design, the exterior reset button’s location remains uniform across brands. As a rule of thumb, expect to find this vital maintenance switch along the appliance’s rear base.
Specifically, look along the lower back panel’s left or right edge for a red-hued button measuring approximately one-half inch wide. Adjacent LED indicator lights help distinguish this reset control from other built-in switches governing temperature or child safety lock settings. Some variants may also designate this maintenance portal with the word “Reset.”
When locating your Primo cooler’s reset button, be sure the appliance remains plugged into an active grounded power outlet. The vibrant flashing red light indicating the reset button’s underside should illuminate upon an active power connection. If no flashing red light appears in either lower corner along the rear base panel, check your electrical connections before proceeding.
Why Does My Primo Dispenser Need Resetting?
While Primo coolers undergo extensive performance testing before purchase, the gradual buildup of mineral deposits from water filtration is an inevitable byproduct of regular use. As months pass, this accumulation can impair your dispenser’s optimal functionality in a few key ways:
Reduced Water Flow
Internal sediment accumulation gradually restricts water passage through internal tubes, resulting in slower output, spluttering, and weaker water streams.
Leaks or Spills
Impaired water flow sensors or clogged tubing may lead to internal water backups, causing leaks near filters, valves, or the dispensing nozzle.
Strange Noises
Mineral buildup or debris around internal pumps and motors strains these mechanisms, producing abnormal humming or loud vibration noises.
Cloudy Ice Cubes
Impurities seep into ice cube trays during the freezing process, causing foggy or opaque cube formation compared to normal translucent results.
By proactively resetting your Primo water cooler every six months, you prevent gradual performance degradation leading to these common issues. Think of it as pressing Control-Alt-Delete on your computer when things seem a bit off. Rebooting clears out any junk causing quasi-normal function and resets all operations back to factory-optimized performance.
When Should You Reset Your Primo Dispenser?
While every usage environment differs slightly, Primo recommends resetting your water cooler every six months as part of routine preventative maintenance. However, certain scenarios below may necessitate more frequent resetting procedures:
Recent Installation
Brand new Primo dispensers undergo internal rinsing with sanitizing solutions during manufacturing. Resetting after initial installation helps flush out any residual factory test chemicals from pipelines.
Water Taste Fluctuations
If you notice more sulfur notes or chemical undertones in your Primo water, sediment buildup may require an earlier resetting session.
Efficiency Declines
Lower than-expected water flow volume, multiple spills or leaks, and excessive operating noise all indicate a reset is overdue.
Before Extended Non-Use
If your dispenser remains dormant for over a week, such as during extended travel periods, resetting once active use resumes flushes out any stagnant water.
Beyond the six-month timeline or conditions above, rely on your senses as the best guide. If water flow, taste, or noise seem less than optimal, try resetting your Primo cooler to restore peak performance.
Step-By-Step Reset Instructions
While reset procedures vary slightly across Primo’s dispenser models, the general process involves an ordered series of steps:
Step 1 – Prepare
Begin by positioning a large water receptacle like a bucket or jug beneath your dispenser’s faucet. This accommodates the initial surge of water discharged during rebooting. Also, confirm all electrical connections are secure before starting.
Step 2 – Locate Reset Button
As outlined previously, find the red-hued reset button along your cooler’s rear exterior base. Adjacent LED lights confirm the location.
Step 3 – Press Button
Press and hold the red reset button continuously for 10-15 seconds before releasing. An initial “beep” will sound, confirming reset commencement. Continue pressing the button through the beeping until the light flashing beneath turns solid red. This extended hold enables a hard reboot rather than a soft reboot.
Step 4 – Release Button
After 10-15 seconds of depressed button holding, the light below the switch will shift from blinking red to solid red. This transition signals a successful internal reset of all electronic controls and water filtration monitors. Release pressure on the button upon seeing this light change.
Step 5 – Drain Dispenser
With the reset process activated, place your receptacle securely beneath the dispenser faucet spout. Tap the hot water trigger to open the valve and release pent-up water, followed by the cold water lever. Dispense both hot and cold water intermittently to flush all internal components. Expect significantly more water volume output than during standard usage as reservoirs drain. Discontinue after 5 minutes.
Step 6 – Reset Filters
Once initial draining completes, replace any water filters that are past the recommended usage duration. Reset the electronic filter monitor display according to instructions for your specific Primo dispenser model. This synchronizes the appliance’s filtration tracking systems.
Step 7 – Re-sanitize Lines
Follow dispenser guidelines for sanitizing all water lines and components post-resetting. In most models, this involves filling the injection port reservoir with proper sanitizing solutions to optimize hygiene.
Step 8 – Flush Dispenser
Finally, trigger continuous flushing from both hot and cold taps to rinse away any residual sanitizers inside. Continue flushing for several minutes until water runs clear. Your Primo dispenser now resets with water lines cleared of blockages and electronic controls calibrated for peak efficiency.
Verifying Successful Reset
With the steps completed, verify your cooler reset process and reinitialize the system properly via the following signs:
- A solid red light below the reset button confirms the device reboot.
- Greatly increased water outflow volume from both taps.
- Absence of sputtering or sediment specks in discharged water.
- Complete drainage from reservoirs in 5+ minutes of flushing.
- Restored ice clarity with minimization of fog or bubbles.
Monitoring these indicators right after reset procedures provides confidence all internal components are initialized correctly. Schedule a reminder for your next routine Primo water dispenser reset in another 6 months.
Reset Troubleshooting Tips
In some instances, you may complete all reset steps but find water flow or performance lacking afterward. Several issues below potentially explain this:
- Partial reset – Ensure the reset button was depressed continuously for 10+ seconds through the beeping until the light turned solid red. Any shorter intervals may fail to fully reboot internal controls.
- Insufficient flushing – Double check hot and cold taps were left running for 5+ minutes to completely drain reservoirs. Any remaining sediments may still obstruct smooth water flow.
- Filter airlocks – New filters sometimes contain trapped air that eventually disperses. Run both taps briefly to purge any air pockets.
- Line obstructions – Completely blocked water lines or nozzles will still obstruct flow despite resets. Inspect tubes and fixtures for hard mineral blockages requiring removal before resetting again.
- System failures – If multiple reset attempts show no improvements, internal pumps, heating elements, or electronic faults may require professional servicing. Contact Primo support teams for assistance.
Additional Primo Water Dispenser Maintenance Tips
While consistent resetting every 6 months prevents many operating issues, combining other maintenance best practices further enhances performance. Consider adopting additional or improved care as described below:
- Monthly wipe-downs – Wipe exterior stainless steel surfaces with non-abrasive cleaners to maintain luster and hygiene.
- Inspect tubes and nozzles – Check water output parts for mineral deposits or damage that may cause restrictions.
- Change filters regularly – Mark calendars for replacing filters per manufacturer recommendations, generally every 2 to 6 months based on usage.
- Clean drip tray – Empty and sanitize the overflow drip tray weekly to limit microbial growth.
- Periodic descaling – Utilize commercial descaling solutions bi-annually to prevent mineral deposits, especially in heating reservoirs.
- Stabilize placement – Ensure the dispenser sits level and remains properly ventilated year-round for optimal operation.
Combining scheduled reset procedures with other maintenance best practices minimizes the total cost of ownership while delivering years of peak performance. Execute all care routines diligently according to the included product manuals.
Why is Maintenance Important?
Staying on top of Primo cooler maintenance directly impacts efficiency, longevity, and safety. Here are 5 key reasons to make system resets and care a top priority:
- Enhanced Filtration Resetting flushes piping systems to restore filtration abilities to peak efficiency. You get clean refreshing water with fewer impurities.
- Optimized Energy Use Well-maintained dispensers consume less electricity and use self-heating features more efficiently. Keeping your cooler reset means saving energy which is good for the environment and your wallet!
- Noise Reduction Internal reset procedures calibrate components like pumps and tubing to run more silently. You’ll enjoy office or home ambiance without annoying humming.
- Leak and Spill Prevention Resetting routinely avoids buildups that could force water through tiny cracks or airflow venting. Keep areas around your Primo dispenser dry preventing slippery surfaces.
- Extended Product Lifespan Like changing the oil in your car routinely, basic upkeep via resetting adds years of reliable performance before repairs or new purchases become necessary.
By spending just 15 minutes twice per year on system reset tasks, Primo dispensers often continue functioning optimally for 5+ years beyond competitors.
Ready to Reset Your Primo Dispenser?
Having clean tasty water available 24/7 makes Primo dispensers a popular staple in many homes and offices. However, fully realizing these conveniences requires proper user maintenance through resetting internal controls. Now that you know where the Primo water dispenser reset button resides within your unit plus the straightforward rebooting process, keep performance optimized with biannual resets.
Remember, no need to wait for troubling symptoms before taking action. Consistently resetting the system provides a valuable preventative care measure. Combining scheduled resets with other cleaning best practices ensures your Primo cooler continues delivering the coolest, cleanest water throughout its operational lifespan. Just be sure to place a large receptacle underneath before pressing that red button!
